> For the complete documentation index, see [llms.txt](https://gacha-pull.gitbook.io/gacha-pull-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gacha-pull.gitbook.io/gacha-pull-docs/privacy-policy.md). # Privacy Policy These Terms and Conditions (the "Terms") constitute a legally binding agreement between Gacha Pull Inc., ("Gacha Pull," "Company," "we," "our," or "us"), and any individual or entity accessing or using the Gacha Pull services (the "User" or "Participant"). This Privacy Policy describes how **Gacha Pull** ("**Gacha Pull,**" "**Company**," "**we,**" "**us,**" or "**our**") collect, use, disclose, and safeguard personal information obtained from you ("**you**" or "**User**") when you interact with the websites and web-apps that link to this Privacy Policy, including [https://pull.gacha.game](https://gacha.game/) (the "**Services**"). Please review this Privacy Policy carefully and contact us at if you have any questions. ### 1. Personal Information We Collect #### A. Information You Provide Directly | Category | Examples | | ------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Identification & Account | Wallet address, username or display name (if you create one), e-mail address (if you choose to supply it), and any other details you enter in forms or support tickets. | | Communications | Content of messages you send to us (e.g., support requests, feedback, social-media posts). | | Marketing Preferences | Your choices about receiving promotional e-mails or other notices from us. | | Other | Any additional data you actively submit. | #### B. Information We Collect Automatically When you use the Services, we (and our service providers) automatically log: * Device Information — browser type, operating-system version, language, screen resolution, device identifiers, IP address, and general location (city/region). * Usage Information — pages viewed, actions taken (e.g., Ticket purchases), clickstream data, referring / exit URLs, time spent on pages, and timestamps. Tracking Technologies We Use: * Cookies — small text files stored in your browser. For analytics we use: * Google Analytics. How Google handles data: . You can opt out by installing the Google Analytics opt-out browser add-on (). * Amplitude analytics (Amplitude, Inc.) to understand feature usage. * Local Storage (e.g., HTML5) — to remember preferences. * Web Beacons / Pixels — to tell us whether e-mails or pages were viewed. #### C. Information from Other Sources * Public Blockchains — Transaction records (e.g., wallet address, smart-contract calls) that are publicly available on the Abstract Chain. * Social-Media Platforms — If you engage with our accounts (e.g., X/Twitter, Discord), we may receive your handle and any content you make public. * Third-Party Log-ins — If you connect through Google, Discord, or a wallet provider, we receive the information you authorize that service to share. * Marketing Partners / Data Providers — We may receive aggregate demographic data (e.g., country-level information). ### 2. How We Use Personal Information We use personal information to: * Provide and Operate the Services — enable wallet connectivity, process on-chain scratch-card purchases, display wins, and maintain the front-end. * Communicate with You — respond to inquiries, send transactional notices, and provide customer support. * Improve and Personalize — analyze usage to enhance features, fix bugs, and tailor content. * Research & Development — create aggregated or de-identified statistics to understand trends. * Marketing — send promotional e-mails if you opt in (you may unsubscribe at any time). * Compliance & Protection — detect fraud, enforce our Terms of Service, and comply with legal obligations. Our legal bases are (i) performance of a contract with you; (ii) our legitimate interests; or (iii) your consent where required, which you may withdraw at any time. ### 3. How We Disclose Personal Information | Recipients | Purpose | | --------------------------- | --------------------------------------------------------------------------------------------- | | Service Providers | Hosting, analytics, customer-support, e-mail delivery, and security vendors. | | Professional Advisors | Lawyers, auditors, insurers, and accountants in the course of professional services. | | Authorities & Legal Parties | When required by law or to protect rights, safety, or property. | | Business Transferees | In connection with an actual or potential merger, acquisition, or other business transaction. | | With Your Direction | Any other disclosure you explicitly authorize. | * Blockchain Transparency. Transactions you initiate (e.g., minting or revealing Tickets) are recorded on a public blockchain and **cannot be altered or deleted** by us. * International Transfers. We and many of our providers are based in the United States or other jurisdictions. Where required, we implement appropriate safeguards (e.g., contractual clauses). ### 4. Your Privacy Choices #### A. Marketing Opt-Out Click "unsubscribe" in any marketing e-mail or contact us at . Transactional messages will still be sent. #### B. Data Subject Requests Depending on applicable law, you may request to: * Access or download a copy of personal data we hold. * Correct inaccuracies. * Delete data we no longer need. * Object to or restrict processing. * Withdraw consent. Submit requests via . We may verify your identity before granting a request. Blockchain-stored data cannot be erased. #### C. Online Tracking Controls * Browser Settings — block or delete cookies. See [https://www.allaboutcookies.org](https://www.allaboutcookies.org/). * Privacy Plug-ins — e.g., Privacy Badger, uBlock Origin. * Google Analytics Opt-Out — . * Do Not Track — Currently we do **not** respond to DNT signals. Learn more at . Because these controls are browser- and device-specific, you must set them on each browser/device. ### 5. Children's Privacy The Services are **not** directed to children under 18. If we learn that we collected personal data from a child, we will delete it. ### 6. Third-Party Sites Our interfaces may link to external sites (e.g., social media, documentation). Their privacy practices govern any data you provide there. ### 7. Security We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure. ### 8. Changes to This Policy We may update this Privacy Policy from time to time. If we make material changes, we will post the revised Policy and update the "Last Updated" date. ### 9. Contact Us Questions or requests? E-mail